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Helping FI’s Develop Their ‘FinTech Sense’

PYMNTS

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

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VTB’s digital strategy embraces co-operation

The Banker Technology

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports.

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Currencycloud Teams With Hyundai Card For Mobile Remittance Service

PYMNTS

With just a few touches on the mobile phone, people will be able to remit their money using their credit card account,” said Wookyung Chang, head of Hyundai Card’s digital strategy department. This will open the new era of personalized digital financial services in Korea.”. ”

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15 Twitter accounts every bank executive should follow

Abrigo

4) @KarenGMills – Former SBA administrator in the Obama administration, Mills is now a senior fellow at Harvard Business School, writing and Tweeting about small business, lending and fintech. 11) @FinancialBrand – The Financial Brand is a digital publication focused on marketing and strategy issues affecting retail banks and credit unions.

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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Siloed information hides systemic risk.

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Chime, Uniswap, and the future of finance could soon struggle

Lex Sokolin

This generated a good $6 billion of revenue in 2016, though that number is likely further compressed given attempts at regulating this sector. The start-up is claiming to be EBITDA-positive, thereby reaching an amount of (basic) profitability that many fintech companies lack. All of those are fractional, digital, and interoperable.

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In FinServ’s World Of Strict Rules, Data Management Flexibility Is Key

PYMNTS

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

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