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Meet Erica, Bank of America’s Chatbot for Digital Banking [VIDEO]

Bank Innovation

LAS VEGASBank of America announced its new chatbot, erica, yesterday at Money20/20 here. Erica should roll out for BofA digital and mobile banking users “late next year,” according to a spokeswoman from the bank.

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UK Digital Bank Monzo Taps Visa Exec As US CEO 

PYMNTS

London’s digital unicorn Monzo has appointed TS Anil to head U.S. operations in Las Vegas as chief executive officer (CEO), Monzo said in a press release on Tuesday (Dec. Monzo crossed the pond through a partnership with Ohio-based Sutton Bank and is the first of Europe’s digital banks to launch in the U.S.

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Wells Fargo, Bank Independent implement automation through nCino

BankInovation

LAS VEGASBanks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for one, expanded the use of fintech nCino’s digital banking platform to its consumer and small business division in April 2022.

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Bank of America’s digital transaction volumes hit 75%

BankInovation

LAS VEGASBank of America’s volume of direct transactions completed through digital channels has reached 75%, Tim Owens, consumer vehicle lending executive, said Thursday at the Auto Finance Summit in Las Vegas.

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Citizens National among 7 community banks shifting to Jack Henry platform

BankInovation

The $613 million Citizens National Bank, a community bank in Somerset, Ky., was among seven banks to implement Jack Henry’s Banno digital banking platform in June, according to an FI Navigator report provided to Bank Automation News.

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Nevada seeks receivership for crypto custodian after millions are lost

American Banker

The 30-page receivership petition filed in federal court on Monday demands an immediate impounding of all assets of Las Vegas-based Prime Trust.

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Monzo Raises $80 Million At Lower $1.6 Billion Valuation

PYMNTS

layoffs and the closing of the bank's Las Vegas office. Due to the pandemic, Monzo suffered reduced card spend both at home and abroad, meaning less revenue for interchange fees coming in, according to TechCrunch. That manifested through furloughs and layoffs because of the economic strife, alongside U.S.

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