PYMNTS

JUNE 1, 2020

Customer satisfaction is critical in any industry, and that typically means providing convenient access to digital tools. Losing customers can be as easy as experiencing one too many online glitches, however, which can drive clients into the competition’s arms. The third benefit is becoming critical to the evolving banking industry.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Inspiration in Mobile Apps.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

The Financial Brand

JANUARY 6, 2021

The post Sustaining Digital Banking Channels’ Explosive Growth in 2021 appeared first on The Financial Brand. Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.

Digital Banking 23

Digital Banking Branding Innovation Strategies ATM 23

Banking 2020

MAY 12, 2015

I watched a lot of online videos on swimming and bicycling, read up on triathlons and sought out advice from people I know to be experienced in these physical endeavors. At this particular institution, members can make an appointment via mobile or online to see a branch representative. In short, I did my homework.

Innovation 40

Innovation Digital Banking Survey Exercises 40

The Financial Brand

DECEMBER 20, 2020

Four steps could help make online and mobile sales easier for consumers and businesses and not dependent on branches. The post Banking Self-Assessment: Our Digital Sales Efforts Still Aren’t Working appeared first on The Financial Brand.

Branding 24

Branding Mobile Online Branch Strategies 24

The Financial Brand

AUGUST 30, 2020

Senior executives reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM plans. The post Why BofA, not Fintechs or Amazon, Should Keep Bankers Awake at Night appeared first on The Financial Brand.

Fintech 34

Fintech ATM Branding Mobile 34

The Financial Brand

FEBRUARY 15, 2021

The original U.S. challenger takes a different approach to disrupting. Hint: It requires a full-service balance sheet, not just a slick app.). The post The Neobank That’s Growing Like Crazy (and Earning Record Profits) appeared first on The Financial Brand.

Branding 27

Branding Customer Experience Innovation Strategies Strategy 27

William Mills

SEPTEMBER 7, 2016

Demoing – Bills for T-mobile – Brought in balance and due date. Announcement for Finovate – a new API – all current functionality is available for a white-label UI for Banks. Provides mobile banking to banks and credit unions. But came here to talk about BankJoy API –Which provides advance banking out of the box.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more.

Innovation 78

Innovation blockchain Technology Groups 78