PYMNTS
NOVEMBER 17, 2020
Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.
FICO
JANUARY 11, 2022
Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.
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PYMNTS
MARCH 24, 2020
Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent of consumers who use these apps are dissatisfied with them.
FICO
FEBRUARY 12, 2023
Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.
PYMNTS
OCTOBER 30, 2018
But even a relatively high level of security does not mean a total level of security — or that everyone involved in the development of mobile banking apps are on the same page when it comes to authentication and fraud prevention. Good UX vs. Security. They don’t necessarily have a [deep] security background.
Fintech Labs Insights
DECEMBER 2, 2019
Metrics: In Q3, @bankmobile (digital unit of @CustomersBank ) books small profit ($900k pre-tax) despite $4M fraud loss + $1M legal bill. Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout. UX Tips: U.S. Bank Offers Option to Show Password at Login.
Gonzobanker
MAY 1, 2018
The Payments GonzoBankers have just returned from the PSCU member forum and the biggest announcement (among many) was the launch of Lumin Digital , a new digital banking platform that is currently available only to credit unions. Imagine being able to update a member on the status of a chargeback or fraud case?
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