PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent of consumers who use these apps are dissatisfied with them.

UX 150

UX User Experience Survey Meeting 150

Gonzobanker

MAY 1, 2018

The Payments GonzoBankers have just returned from the PSCU member forum and the biggest announcement (among many) was the launch of Lumin Digital , a new digital banking platform that is currently available only to credit unions. PSCU is touting the solution as truly member first, not digital first. Initial Reaction.

System 97

System UX Data Tools 97

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. The 2019 Industry Oh Sh*t Moment Award – Goes to Apple and Goldman Sachs for the Apple Card launch.

Idaho 148

Idaho Conference Data Marketing 148

Fintech Labs Insights

DECEMBER 2, 2019

Financial institutions are in an enviable position to profit from this consumer behavior by gamifying debit/credit cards and mobile app usage. While MasterCard and Visa have run year-end card purchase sweeps off and on during the past 20 years, few banks or credit unions have mounted serious long-running usage-based games.

UX 15

UX Digital Banking Mobile Taxes 15

Fintech Labs Insights

FEBRUARY 15, 2016

Underwrites & guarantees high-risk credit card transactions . Digital banking app. Tags: B2B, consumer, compliance, sales, on-boarding, UX, Silicon Valley Bank (lender). Source: Crunchbase. Latest round: $25 million Series B. Total raised: $30.7 HQ: Tel Aviv, Israel. Source: Crunchbase. Mobile point of sale.

Company 12

Company Fintech New York City Comparison 12

PYMNTS

JUNE 4, 2020

The degree to which consumers’ lives have gone digital over the past two or three months can’t be overstated. Those he termed “digital laggards” — FIs that have been slow to connect their card offerings to their mobile apps — have noticed more than a 50 percent reduction in their transaction spend of late.

Mobile 141

Mobile UX Cards Payments 141