Perficient

DECEMBER 29, 2020

It was so personal that people bought bottles for themselves and others and took to social media with thousands upon thousands of photos. Casper Mattress Company created the Insomnobot-3000, a late-night chatbot designed to keep customers company when they cannot sleep. How financial institutions can apply these strategies.

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

MARCH 3, 2021

Joseph Willet, a Director of Experience Design at Perficient and alumni of Savannah College of Art and Design (SCAD), recently mentored a team of students that participated and won the Fan Favorite award at the 2021 STARTUP competition, the week-long yearly competition hosted by the Future Leaders of UX (FLUX) Club.

UX 539

UX Meeting social media Strategy 539

Perficient

APRIL 20, 2023

This indicates an opportunity for further optimization of video, digital advertising, webinars, search engine marketing, social media, and more, which reinforces the importance of having the right technology in place to drive these initiatives effectively.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Perficient

SEPTEMBER 29, 2020

Building “stickiness” into the digital experience. Health systems that succeed in building “stickiness” do things like use gamification and social media tools. It’s the social media or TurboTax experience. What are all of these medications for? And so on…. These are the essence of stickiness.

social media 294

social media System Retail Online 294

The Financial Brand

MARCH 29, 2017

Social media reviews are an excellent way to monitor customer experiences, ensuring a real-time analysis of the voice of the customer.

Customer Experience 12

Customer Experience social media Analysis UX 12

The Financial Brand

MARCH 29, 2017

Social media reviews are an excellent way to monitor customer experiences, ensuring a real-time analysis of the Voice of the Customer.

Customer Experience 12

Customer Experience social media Analysis UX 12

CB Insights

OCTOBER 10, 2017

In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. And it would be a constant challenge to keep them from hurting the customer experience.

Tools 78

Tools Millennials US Maine 78