Remove Customer Experience Remove Security Remove Strategy Remove UX
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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

In financial services, demand for ease of use and security are sky-high, even for business customers. But cloud migrations are often complex, particularly when it comes to remaining compliant with the mounting regulatory initiatives designed to address growing security risks in the financial services arena.

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Data – The Lifeblood of Intelligence Automation

Perficient

The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?

Data 491
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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S.

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Iterative Design for Quick Turn-Around Projects

Perficient

As your best advocates to secure buy-in and commitment from the wider stakeholder group, they will ensure the entire design process runs much smoother. With upfront planning and commitment secured, it’s time to put the design plan in action. Organize Your Content Strategy. Your key client stakeholders are vital at this point.

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Digital Banking Commandment: Respect Your Customers’ Data!

FICO

Digital lift-and-shift is not a strategy! Financial institutions should view this digital transformation surge as an opportunity to embrace intelligent technology that helps enable exceptional customer experiences and valuable outcomes. You ask customers for a lot of information. Friction – not inherently good or evil.

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Consumer-centric Digital Experience in Healthcare

Perficient

As data security risks increase, so do opportunities to earn consumer trust. Strong data hygiene and security. With the growth of “pervasiveness” in healthcare, digital trust becomes increasingly important. Building pervasiveness in a health system requires things like: Content structured for different devices.

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New Report: Why It’s Time To Retire The Subscription Paywall

PYMNTS

One study revealed that adding even one payment gateway could boost merchants’ transaction success rates and enhance customersexperiences. Adding multiple gateways could further improve these experiences, too, ensuring that payments are less likely to hit snags.

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