PYMNTS
FEBRUARY 14, 2020
This year, they expect more customer experience improvements, a boost from the Golden State and an effort to keep a new generation of wine connoisseurs engaged. For 2020, the company will aim to attract customers in three new ways: a wine-of-the-month club, more events at wineries and an increase of paid social media.
Insights on Business
JANUARY 17, 2019
IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA. And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace.
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PYMNTS
AUGUST 8, 2018
There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. Chubbies takes its customer community seriously, and it makes it very clear that this is well beyond a marketing ploy. We bring customers to the forefront.”.
PYMNTS
AUGUST 10, 2020
And judging from the continuing proliferation of videos on social media, the ability for retailers to enforce even the minimum safety standards of mask-wearing is risky business for employees. The customers (in the short term) see value benefits – but they aren’t shopping for spring and summer clothes anymore.
Insights on Business
FEBRUARY 10, 2019
At Think 2019 in San Francisco, attendees will hear firsthand some of the ways that clients are using blockchain to digitize the flow of goods, information, and money across the world. Michael Warner, Federal Reserve Bank (San Francisco). Thursday, 8:30 AM – 9:10 AM | Session ID: 7607A. Speakers: Jesse Lund, IBM.
William Mills
APRIL 27, 2017
ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. I like this idea.
William Mills
DECEMBER 12, 2017
Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.
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