Abrigo
SEPTEMBER 2, 2020
Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.
Independent Banker
MARCH 31, 2022
Last month, we hosted the 2022 ICBA LIVE event in San Antonio, and the theme for the general sessions was “All In. Thinking outside the box to innovate and improve customer experience or an internal bank process. There’s nothing like going above and beyond—but being recognized for it feels pretty great, too.
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PYMNTS
FEBRUARY 5, 2020
According to a joint statement announcing the merger , the newly created company will give eCommerce brands an iterative and data-driven approach to merchandising, with the goal of driving conversion and customer acquisition, and elevating the overall customer experience. 4) announcement. 4) announcement. “To
Abrigo
SEPTEMBER 2, 2020
Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.
Independent Banker
FEBRUARY 28, 2023
“The key is to understand the profiles of the best and [more challenging] customers, which can then impact who you target for solicitation,” says Stephenie Williams, vice president, financial institution marketing product and strategy at marketing solutions company Vericast in San Antonio.
Independent Banker
MARCH 31, 2022
When the 2022/23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. By Molly Bennett.
Tomorrow's Transactions
APRIL 2, 2015
This is why I was so interested to see USAA Bank (based in San Antonio, Texas), a bank that is well-known for being highly focused on customer service and innovative in the use of new technology to improve the customer experience, roll-out face-recognition for mobile phones using the technology of one of Consult Hyperion’s clients, Daon.
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