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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 259
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 195
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eCommerce Search Merger Aims To Address Amazon Pressure Cooker

PYMNTS

According to a joint statement announcing the merger , the newly created company will give eCommerce brands an iterative and data-driven approach to merchandising, with the goal of driving conversion and customer acquisition, and elevating the overall customer experience. 4) announcement. “To

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Market your community bank with first-party data

Independent Banker

We can take that data and we can reach that person online,” Catalano says. “If Enhance the customer experience with first-party data Community banks pride themselves on offering excellent customer service and anticipating the needs of clients. Take online banking, for example.

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Retail Pulse: H-E-B Rolls Out New App; Jimmy John’s Launches Loyalty Program

PYMNTS

Texas-based grocery chain H-E-B , in one case, is rolling out a new app that the company says is one of many technologies that it will use “to enhance its digital services to better meet the evolving needs and expectations” of online and in-store customers. In Other Brick-and-Mortar Retail News.

Retail 131