Remove Customer Experience Remove Regulation Remove Risk Management Remove Study
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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management. According to the Web AIM million accessibility evaluation study , the top five compliance errors are low color contrast, missing alternative text, empty links, missing form labels, and empty buttons.

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Controlling the Narrative: How Financial Services Institutions Can Stay Ahead of Reputational Risk

Perficient

But, as one of the most regulated and notoriously untrusted industries, the financial services industry is among the most vulnerable to being impacted by negative digital media, driving up its vulnerability to reputational risk. However, these reputational risk management (RRM) frameworks are still widely underdeveloped.

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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

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FHFA announces Office of Financial Technology

CFPB Monitor

On July 18, the Federal Housing Finance Agency (“FHFA”) announced the launch of a new Office of Financial Technology with the goal of advancing effective risk management as it evaluates fintech developments in the housing finance space.

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Why banking technology makes sense – recession or not

Abrigo

A failure in back-office technology directly affects customer experiences. It prioritized customer experience gains over back-end improvements, such as a digital way for flight crews to report their locations and availability.

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Managing Bank Regulations: Are You a Dodo or a Cockroach?

Gonzobanker

The amount of regulation in the financial industry is staggering and has understandably been top of mind for most CEOs. My colleagues (shout out to Vincent Hui and Kaleb Seymour ) and I conducted a study for the credit union industry to determine the impact of regulation. Bonus points for querying and analytical capabilities.

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How Banking CIOs Can Deliver Data-Driven Intelligence at Scale

FICO

There’s an arms race to leverage agile, best-in-class technology that consistently delivers top-performing customer experiences – all enabled by data-driven intelligence. Decision Platform Know-How Makes Winning Customers Personal. The Five Pillars of a Decision Management Platform. So, where’s the disconnect?

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