Customer Experience Online UX Video 
Perficient
JANUARY 12, 2021
Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. To provide these elevated customer experiences, businesses should consider the opportunity to implement Augmented Reality (AR) into the commerce experience.
Perficient
FEBRUARY 4, 2021
Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. The COVID-19 pandemic demonstrated the need to engage, communicate, and support customers who cannot visit a physical store, which made the need for an accessible presence more critical.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
MARCH 4, 2021
People absorb and understand information through vision, hearing, touch, and often in combination, like watching a video on a tablet. Perceivable design helps by being attainable from a variety of devices in various ways online users can perceive it (hearing, vision, and touch), therefore formulating the accessible digital experience.
Perficient
SEPTEMBER 29, 2020
On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She ignores the first one, but responds to later emails and schedules online. She books an appointment online. Consider loyalty programs or your favorite video game. Gina visits sports medicine.
FICO
FEBRUARY 12, 2023
Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer.
Perficient
MAY 21, 2021
Editor’s Note: This post will be updated when Christina’s video is available). She previously worked at an insurance company and created custom database queries as part of her job. Kioshi created a site that allows users to search and save online coupons. Deepti Dhar’s Bright Paths Project: Welcome to Stock Market.
Perficient
SEPTEMBER 29, 2020
Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. You hope that, the experience to me is—and we’ve talked about this before, Eric, in other conversations—about empathy.
Expert insights. Personalized for you.
538 
Let's personalize your content