Banking 2020
APRIL 28, 2015
This digital experience is vital, as it determines whether they should stay or move to different banks for better service. At this juncture, customer experience is primarily decided by speed, anytime-anywhere-any device banking, security and simple intuitive clicks. Suman Kumar Chandra is the Director of Delivery at Virtusa.
Insights on Business
OCTOBER 10, 2017
Modernize transactions – the technology choices banks make today on cloud, via APIs and in application development, will determine their ability to innovate new customer engagement tactics, optimize back-end efficiency, monetize data streams and reinforce their leadership in the banking sector in years to come.
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Abrigo
MAY 5, 2022
Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. Guests and Marksberry typically talk leadership, life, and advice for listeners, all while telling stories of their journeys to leadership in the financial sector.
PYMNTS
FEBRUARY 23, 2018
“Brian is a proven, world-class executive who will bring fresh energy and leadership to drive excellence across every aspect of our business,” Chipotle’s CEO Steve Ells said in a statement at the time of Niccol’s hire. They’ve done a good job of connecting with the millennials and Gen Z.”. Burger King’s $9.3
Gonzobanker
DECEMBER 20, 2019
Its Baldrige-winning tenacity on customer experience is legendary and consistent. And Partners CEO John Janclaes helped put Kony on the market map in mid-size shops, even keynoting Kony’s conference with a leadership book in tow. The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina.
Gonzobanker
FEBRUARY 7, 2018
Big announcements like JP Morgan Chase’s to hike the pay of 22,000 workers and build 400 new branches certainly had bankers inspired to show some level of investment and even civic leadership from the tax break. In addition to a historic tax cut, bankers were equally excited by the shifting winds and tone of the regulatory environment.
Gonzobanker
DECEMBER 19, 2016
Hats off to a decade of strong leadership and hard work. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. Merger of the Year – Hope Bancorp.
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