Customer Experience Innovation Retail UX 
Perficient
JANUARY 12, 2021
To provide these elevated customer experiences, businesses should consider the opportunity to implement Augmented Reality (AR) into the commerce experience. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.
Perficient
FEBRUARY 8, 2022
Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” 76% of customers get frustrated when their service experiences are not personalized.
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Perficient
SEPTEMBER 21, 2023
The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?
PYMNTS
FEBRUARY 20, 2020
Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.
Fintech Labs Insights
JANUARY 12, 2017
Efigence is a technology company specializing in designing customer experience and implementing innovative technologies for banks and financial services. Tailored UX for unique look-and-feel. Paweł Haltof, Innovation Director & Board Member. Pick up your tickets today and save your spot. Why it’s great.
Celent Banking
MAY 5, 2017
In addition to trying to provide an amazing customer experience, almost all challenger banks share the same commitment to fee transparency. Most notably, they’ve moved the ball forward on what “good” looks like throughout the industry, better assimilating modern concepts of UX and UI design into their front-ends.
PYMNTS
AUGUST 6, 2020
The global economy is becoming increasingly connected, with businesses looking to sell to customers locally and around the world. Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods.
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