Customer Experience Innovation Knowledge Base Security 
Perficient
FEBRUARY 22, 2023
RPA is a form of automation that uses software robots to automate repetitive, mundane tasks, freeing up employees to focus more on strategic, knowledge-based, value-adding tasks. Blockchain technology is being used to create secure, decentralized ledger systems that can store and transfer data in a transparent and secure manner.
PYMNTS
OCTOBER 16, 2020
Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.
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PYMNTS
APRIL 22, 2020
Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. FIs do not really have the choice to make onboarding’s security procedures less stringent, however. Data and Authentication Frustrations.
PYMNTS
SEPTEMBER 5, 2019
Call centers are reevaluating how customers are authenticated across all channels, including websites, mobile apps, chatbots and traditional telephone calls. Many customers still like the convenience of KBA tools, however, which is why Lindsay Sacknoff, head of U.S. Why AI, MFA Are Necessary Within Call Centers .
PYMNTS
SEPTEMBER 22, 2017
Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. First, we’re looking to expand our global footprint.
NCR
DECEMBER 20, 2017
User authentication has been a chief security concern for financial institutions (FIs) for many years, and is arguably more pressing today than it has ever been before. It should be remembered that, like any new security technology, biometrics could raise its own unique questions and concerns.
William Mills
MAY 11, 2016
To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. It’s all done through the smartphone, with bank-level security. Katerina Frolovicheva (MD, Technologies Innovations). David Carr (Innovation Manager).
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