Customer Experience Industry Leadership UX 
Perficient
AUGUST 9, 2022
The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Building trust is not limited to overarching company leadership. Trust and Transparency. .
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.
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Perficient
MAY 21, 2021
Deepti graduated with a Bachelor’s degree and diploma in Business Administration with a specialization in Marketing and worked as a Relationship Banker and as a Marketing Coordinator for the banking industry. She hopes to use that experience in understanding the customers and client needs and to build products reflecting that expertise.
Gonzobanker
DECEMBER 20, 2019
Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. In an industry changing slowly, the Gonzo team has to salute Pierre Naude, CEO of nCino.
Gonzobanker
DECEMBER 19, 2022
As expected, these rate hikes stopped the mortgage industry in its tracks. 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. So relax, put up your feet, indulge with your favorite indulgence, and enjoy our salute to 2022 industry stars. Thing of the past!
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