Celent Banking

SEPTEMBER 30, 2015

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.

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Customer Experience social media Charlotte Conference 100

Abrigo

MAY 5, 2022

Others are hosted by former regulatory officials and current financial institution executives who have a knack for finding interesting guests to interview or well-timed topics to discuss. Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.”

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Community Lending Maine Resources 195

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

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Video Lending social media Analytics 40

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind.

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social media ATM Mobile Customer Experience 40

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. “The shifts are growing at speeds that we could have never imagined.

Innovation 184

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William Mills

MAY 11, 2016

Diana Chin (HR & Operations). The account has a tie into social media and sharing. This is the integration of mobile social media with trading. Customize video, like you would a direct mail piece. Silver 6 operates as Software as a Service (SaaS), so that means no IT and no infrastructure required. ^SR.

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Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi. Key Advisory Board Members. finovate Tweets.

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Security Samsung Strategy San Jose 40