Customer Experience Financial Technology Groups Operations 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
Perficient
JULY 11, 2022
Since Square purchased Afterpay, customers can get an Afterpay card to use with participating retailers that operate with Square, which lets customers use Afterpay for in-store purchases. Afterpay is offered at thousands of merchants – notable names include Nordstrom, Bed, Bath & Beyond, and Nike.
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Gonzobanker
FEBRUARY 23, 2022
However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. Executives should embrace technology partners as a means of growing and enhancing their customer value proposition.
Insights on Business
OCTOBER 16, 2018
The IBM team will present on a variety of topics ranging from AI to the future of payments to the current trends in financial services. These small group sessions allow for quality time with some of our best experts in financial services. Creating compelling AI omni-channel customer experiences. 10:45-11:30 AM.
Gonzobanker
DECEMBER 14, 2023
Merger of Equals Deal of the Year (Bank) – Burke & Herbert Financial Services Corp. and Summit Financial Group, Inc. The John Lovitz “Yeah My Wife Morgan Fairchild Award” – goes to fellow pathological liar and now former OCC Chief Financial Technology Officer Prashant Bhardwaj.
Urs Bolt
OCTOBER 17, 2018
Fintech to facilitate inclusive financial system establishment in China, say experts. Leveraged by tremendous customer data, Chinese Fintech companies have an edge over their Western counterparts in innovation applications.”. Tags Artificial intelligence. Blockchain. Cheap Energy. Compliance. Cryptocurrencies.
Gonzobanker
DECEMBER 19, 2022
TD Bank Group Acquires First Horizon. Since taking the reins at MSUFCU in 2015, Clobes has more than doubled the size of the credit union, started a successful service organization (the Reseda Group), built an innovation center (The Lab), and started development of a new digital platform (Nextly). THE BANKER AWARDS.
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