FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

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Digital Banking Data Customer Experience eBook 52

FICO

MARCH 10, 2022

One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.

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Fraud Survey Cards Customer Experience 52

FICO

NOVEMBER 16, 2022

The right technology can help organizations on both of those fronts, while also providing a foundation that supports real-time automation and rules updates to help drive down costs and stop fraud losses; two-way communication to improve customer experience ; and transparency throughout the decisioning process for regulatory compliance and reporting.

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Fraud Data Survey Regional 52

FICO

MARCH 13, 2019

Canadian consumers were the most likely to secure financing through dealerships—66%. Consumers are only giving a handful of lenders an opportunity to pitch for their automotive loan business, which underscores the need to engage customers with proactive, compelling offers and build positive, meaningful experiences.

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Survey US eBook Online 73

PYMNTS

FEBRUARY 19, 2018

In short, while 2017 was the year of payments disruption, 2018 will be the year of the satisfied customer. The newest PYMNTS eBook is full of expert insight into the future of B2B payments, from commercial cards to accounts receivable. Download and read the full eBook here. That doesn’t just mean consumers either.

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FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Do the work for your customers; don’t pass the work along. Provide Transparency, Trust, and Security.

Digital Banking 52

Digital Banking System Data Customer Experience 52

PYMNTS

JUNE 29, 2017

But whatever approach they chose, Rambus says that retailers must take those first steps for five major reasons — here are three that pop to the top of that list … Improving Security and Lowering Costs. Mobile has the power to help retailers to avoid theft of customer payment credentials, transaction histories and identities.

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Mobile Retail Security Fraud 137

FICO

MARCH 28, 2023

And finally, operationalizing the insights at scale to create bespoke, “in moment” customer experiences. See an illustrated explanation in our Applied Intelligence ebook. Simulation allows anyone to experiment with hypothetical scenarios and accelerate both learning and innovation. Adding in business constraints.

How To 52

How To Analytics Data Strategy 52

PYMNTS

DECEMBER 26, 2018

Daniel Houseman, partner at KPMG, contributed the following piece as part of the PYMNTS 2018 year-end eBook. . Payments innovation in 2018 has leveled the playing field, with new entrants, the rise of the customer and cross-border connectivity all enabling real-time payments almost anywhere and at virtually any time. New Entrants.

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