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NEW DATA: Relevance Test: Majority Of Consumers Find Bank Web Content Lacking

PYMNTS

Forty-two percent of respondents report using mobile apps as their main source for financial education, and 36 percent report using social media to learn about financial products. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

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Changing Authentication For A Changing World

PYMNTS

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help. Keeping up with what’s next.

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An Appetite For Unattended Restaurant Solutions?

PYMNTS

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. Dining’s brave new table technology future.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

At the same time, mobile banking, payment and money transfer apps are exploding in popularity, as 89% of respondents to a recent Insider Intelligence study use mobile banking, including 97% of Millennials. Third-party P2P apps, like CashApp, use a few icons very effectively to streamline their experiences.

Survey 52
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FinovateSpring 2016 Live Blog – Day 2

William Mills

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. Millennials want their mortgages fast, rocket fast.”

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: “Audit Smarter” – ask clients to download mobile app for security authentication. In 2015, 70% of customers preferred to open bank accounts through mobile channels. Fiserv is meeting that need for FIs and millennials. Digital customers are more profitable customers. Adds in Social security.

Video 40
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Google, Amazon, Facebook, And Apple Are Giving The Beauty Industry A Makeover

CB Insights

Download the full report to see how Amazon and other tech companies are revolutionizing beauty and personal care. Still, the question remains whether voice can offer customer experiences that drive online commerce — especially in the beauty industry, which is inherently visual. get the free 39-page beauty tech report.

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