Perficient
AUGUST 9, 2022
The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?
CB Insights
JANUARY 5, 2021
High fees, poor customer experiences, and archaic technology have historically blocked many from accessing financial services. . get the state of challenger banks report. Below, we dive into how the Covid-19 pandemic has accelerated the shift to digital banking among these populations. Source: FDIC.
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Bank Innovation
JANUARY 26, 2020
New York City-based Grasshopper Bank is geared toward startups, with a focus on pain points for founders. Grasshopper opened in May 2019 after securing FDIC and OCC approval, a rare distinction for a digital-only bank.
PYMNTS
NOVEMBER 12, 2020
FDIC) study found that the number of unbanked U.S. This is leading more of our clients to instruct us to ‘turn on’ PayPal and other wallets in their customer experiences because it is relevant.”. A recent Federal Deposit Insurance Corp. consumers will likely start rising again as a result of the pandemic recession.
PYMNTS
MARCH 26, 2020
LendingClub, on the other hand, started life as a FinTech, but will become a bank after buying one earlier this year. Square also made the jump into officially becoming a bank this week, with the award of an ILC banking license by the FDIC. What we learned was interesting. “I
Gonzobanker
MARCH 22, 2023
“Bank confidence is a fragile reed, and a troubled bank is damaged by any rumors, true or not.” Irvine Sprague, Former FDIC Director So Gonzo Bankers … how many of us have been hesitant lately to check our iPhone each morning to see what trouble may have hit the fan in the financial world during a few restless hours of slumber?
Fintech Labs Insights
APRIL 18, 2017
Finovate Debuts : unblu Delivers an In-Person Customer Experience Online. MaxMyInterest members gain access to increased FDIC insurance and competitive yields on cash balances courtesy of new partnership with UFB Direct. Bahrain-based Bank ABC goes live with omni-channel digital banking service using Backbase’s platform.
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