Insights on Business

FEBRUARY 21, 2019

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security. IBM Signs On to Sponsor Bank Innovation Ignite.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

Cisco

OCTOBER 26, 2020

Today’s Security Environment. At the same time, customer confidence and trust on financial services firms will be put to the test as sophisticated cyber-attacks continue to target the firm’s digital products and services infrastructures as well as remote workers. 1) Secure by Design.

Industry 122

Industry Security Policies Cyber Security 122

Cisco

APRIL 7, 2019

Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation. Now they ARE the business.

Strategy 77

Strategy Cyber Security Survey Security 77

Cisco

APRIL 7, 2019

Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 48

Trends Cyber Security Big Data Analytics 48

FICO

OCTOBER 26, 2022

These are consistent themes in my work to formally codify innovation into standard practices for building Responsible AI that is explainable, ethical and auditable. I’m delighted that one of my key innovations for Responsible AI, the use of blockchain technology for model management governance , was recently awarded a patent by the U.S.

Handbook 52

Handbook Analytics San Diego Regulation 52

FICO

JANUARY 18, 2023

This year’s study found that the number one benefit of Responsible AI was improving the customer experience; “Delivering better experiences for customers” (74%) was listed as the top benefit of Responsible AI. Scott serves on two boards of directors, Software San Diego and Cyber Center of Excellence.

Analytics 52

Analytics San Diego Regulation Compliance 52