Remove Community Remove Oklahoma Remove Online Remove Operations
article thumbnail

How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Direct Banking Satisfaction Study found that direct banks, or branchless banks that operate online, earned a higher satisfaction score among U.S.

article thumbnail

Lyft To Offer Perks To Promote Driver Loyalty

PYMNTS

“Our primary aim is to increase pay and for us to become the platform of choice for drivers,” said Jon McNeill, Lyft’s chief operating officer. Lyft drivers will also have the opportunity to access earnings through an online bank account with no monthly fees or minimum balances through a partnership with Oklahoma-based Stride Bank.

Oklahoma 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Grocery Round-Up: Digital-First Delivers For Kroger, Another Instacart Pair-Up And Hoarding Round 2

PYMNTS

Online sales were up 108 percent during the quarter. In late October , Cincinnati-based Kroger announced its “Restock Kroger” program — which aims to improve shipping, distribution and the links between its online and offline businesses — would be a major boost for shareholders. He pointed to total company sales, which hit $29.7

article thumbnail

Creating a Customer-Centric, Digital Financial Institution

Abrigo

It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. You can’t ignore an entire group, said Jill Hudson, Vice President of Loan Operations at Vision Bank, another panelist at the ThinkBIG conference.

Oklahoma 218
article thumbnail

Car Vending Machine Company Carvana Goes Up Against Wall Street

PYMNTS

Just ask Carvana, the leading online automotive seller and a major force in changing the way people buy cars. This belief is based on “the Company’s operating plan, that current working capital and expected continued inventory and capital expenditure financing is sufficient to fund operations and satisfy the Company’s obligations.”.

Company 130
article thumbnail

Majority Of Consumers Want Digital Coupons, Rewards From Grocers

PYMNTS

H-E-B is not only the neighborhood grocery store for many communities in Texas: It’s also an eCommerce retailer with digital features to better reach its customers. Walmart, for example, has been testing a 24/7 pickup service at a supercenter in Oklahoma City. Costco stores, Reuters reported.

Texas 116
article thumbnail

Uber Of X: WeGoLook Is The Uber Of Authentication

PYMNTS

Buying items online has become a regular everyday occurrence. While Pew Research shows 79 percent of Americans shop online, it also found that 82 percent place a high value on factoring reviews into their purchasing decisions. With access to smart devices and laptops, consumers have the ability order anything from anywhere at anytime.

Oklahoma 142