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4 tips for better vendor management

Independent Banker

Community banks use dozens or even hundreds of vendors—making it critical that they have an efficient way to stay compliant, track performance and more. There’s a host of regulatory guidance when it comes to vendor management, but community banks also have wiggle room to craft their own policies. By Cheryl Winokur Munk.

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How One Community Bank’s RTP Journey Offers A Path For Others

PYMNTS

PYMNTS' latest Real-Time Payments Report done in collaboration with The Clearing House looks at the matter through numerous use cases, none more informative than that of New Jersey-based community bank Cross River , with its enthusiastic embrace of real-time payments (RTP). If only enthusiasm were enough.

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DOJ announces settlement of redlining lawsuit

CFPB Monitor

The Justice Department announced that it has entered into an agreement with Lakeland Bank to settle the DOJ’s claims that Lakeland engaged in unlawful redlining in the Newark, New Jersey metropolitan area. According to the DOJ , the settlement represents the third-largest redlining settlement in the DOJ’s history.

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Popular Bank’s Commitment to Our Customers and Communities

PopularBank

Dear Customers, Partners and Community Members, Thank you for being part of our Popular Bank family. In these uncertain times, we are all working together to navigate our new normal. While these are unprecedented times, our long-standing commitment to you and our communities has prepared us well. Our doors are open to you.

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Popular Bank Appoints Director of Wealth Management

PopularBank

Joseph Culotta Brings More Than 18 Years of Leadership and Wealth Management Expertise to Popular Bank. NEW YORK, NY – September 15, 2020 – Popular Bank , a subsidiary of Popular, Inc. We are thrilled to welcome Joe to our Wealth Management leadership team to head our Popular Investments business,” said Ford. “We Popular, Inc.

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Affinity Federal Credit Union On The Importance Of Accelerating Digital Transformations

PYMNTS

New Jersey-based Affinity Federal Credit Union began upgrading its systems about five years ago as it looked toward the digital future. We look at everything through the lens of our mission: to support the financial lives of our members and the communities we serve.”. Embarking On A Digital Transformation.

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How to collect positive customer reviews

Independent Banker

These community bankers share how they collect positive reviews, and how to respond to negative ones. Customers do their due diligence to make decisions that are important to them, especially their financial security. Community banks need to pay attention to what’s being said about them in those spaces. Quick Stat. But the $3.9

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