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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

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Capstone Conference

Independent Banker

You can feel the energy boost at Park Bank from its leadership development program. Young employees at the community bank in Madison, Wis., It really gives people a sense of ownership,” explains James Hegenbarth, the bank’s president and CEO of the employees who have participated in the leadership development program. “It

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ICBA LIVE 2023: What to expect

Independent Banker

Illustration by Maïté Franchi With educational sessions on hot‑button issues, inspirational speakers and beneficial networking opportunities, ICBA LIVE is the greatest community banking event in the country. Taking place in Honolulu from March 12–16, 2023, ICBA LIVE provides concrete benefits to community banks in three important ways: 1.

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Education: By Popular Demand

Independent Banker

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.

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Nurturing New Businesses

Independent Banker

Of course, community banks are the primary economic engines behind small businesses on Main Street America, funding more than 60 percent of all small-business lending. When you’re looking at key issues in the community, bring entrepreneurs to the table and ask them to solve it—because that’s who solves things,” Williamson insists.

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Powering-Up Tools: Your Education Resources

Independent Banker

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Community Banker University. Lindsay LaNore.

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Ensure your community bank is inclusive

Independent Banker

We asked community bankers and experts for their advice on ensuring employees feel a sense of belonging. If community banks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. By Roshan McArthur.