Independent Banker

FEBRUARY 3, 2016

Any employee within the bank can speak intelligently about the customer’s accounts, assist them with questions, refer them to the appropriate party or present them with a personalized offer—all in real-time through the channel of their choice. Further, an innovative, integrated CRM vastly improves the overall customer experience.

Leadership 70

Leadership Customer Experience Management Data 70

Gonzobanker

DECEMBER 17, 2021

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia.

Fintech 148

Fintech Strategy Leadership Lending 148

Social Assurance

AUGUST 17, 2020

For bank marketers, vendors are synonymous with risk assessments, compliance hurdles, financial analysis and reference checks – not to mention a whole lot of paperwork and expense. Given this, why on earth would a bank marketer ever jump ship and start working for a bank vendor? Well, this bank marketer did just that.

Marketing 15

Marketing Community Bank Community Marketing Strategies 15

Gonzobanker

JULY 28, 2015

.” Sensing that I had won yet another debate regarding banking, I eased off the gas pedal and said to my friend: “So you see, you don’t know Jack. And as I look around the industry, it’s the mega-banks and fintech startups–not the community banks and credit unions–that are doing something about it.”.

Leadership 60

Leadership Data Community Bank Community 60

PYMNTS

FEBRUARY 8, 2019

Referring to the collaboration with First Data, Yabuki said “early client reaction has been extremely positive … the model is compelling, with leadership positions across multiple solutions.” He said the quarter was marked by the firm’s largest accounts processing win “ever, enhancing our growth profile.”.

Data 145

Data Payments Digital Banking New York 145

Abrigo

OCTOBER 20, 2016

At the same time, early adopters of new technologies, like mega banks, are edging out community banks and credit unions in the fight for customers and creating a rapidly consolidating industry. For community banks and credit unions that want to continue to thrive, the way forward is growth.

Software 150

Software Lending Community Bank Taxes 150

The Emmerich Group

DECEMBER 31, 2015

1) Great banks will master cross sales on new customers—unless you are averaging 6-7, you are fooling yourself that your customers are truly your customers—they are drive-by shoppers, and that’s all they are. And you are NOT their bank. So, here’s The 5 Imperatives of 2016…. You have NOT earned their trust. Suck it up, buttercup.

Marketing 28

Marketing Retail Strategy Groups 28

South State Correspondent

APRIL 15, 2024

As usual, it was full of insight that every community banker should consider. Our focus is on information that pertains to the community banking industry. Lesson 2: Leadership Matters Jamie Dimon cites military decision making referring to the term OODA loop (observe, orient, decide, act) that we have written about HERE.

Community 195

Community Community Bank Leadership America 195

Gonzobanker

AUGUST 19, 2015

Ladies & Gentlemen, What you are about to hear is based on a true story of two mid-size banks, but names, numbers and key aspects of the story have been changed to protect the innocent. This is a tale of growth at Warm Pulse Bank and Cold Fish Bank. However, there is a big difference in the senior leadership team.

Phoenix 60

Phoenix Lending Community Community Bank 60

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

Community Bank 60

Community Bank Apple Community Technology 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60