Independent Banker

NOVEMBER 30, 2022

In our annual workplace survey, employees of ICBA’s best community banks to work for told us they benefit from engaging cultures, opportunities for advancement and innovative benefits. Bank of Montana: Breaking the mold. Bank of Montana. We don’t operate from a position of fear.”. LESS THAN $250 MILLION.

Community Bank 169

Community Bank Community Montana Leadership 169

Independent Banker

JANUARY 31, 2022

Southern Bancorp partners with other community banks to increase loan accessibility and financial literacy to low-income customers. As CEO of Southern Bancorp, Darrin Williams wants to promote relationships between community banks and CDFIs to create more prosperous communities. Photo by Dero Sanford.

Community Bank 172

Community Bank Community Leadership Arkansas 172

Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. Being a community bank, our customers are our neighbors.

Training 98

Training Community Bank Community Knowledge Base 98

Independent Banker

JANUARY 31, 2022

Ken Finley, president of Johnson City Bank, in downtown Johnson City with Shannon Sultemeier, executive vice president (left); and Brenda Haynes, vice president/cashier (right). Here’s how four community banks are thriving in this environment. These include family-owned businesses, community businesses and operating companies.

Texas 182

Texas San Antonio Community Bank Community 182

Independent Banker

NOVEMBER 24, 2014

With vigor and a strong commitment to service, Ron Paul leads a rapidly growing community bank in Maryland. Bank assets: $5 billion. Ronald Paul first encountered community banking as a real estate developer in the early 1980s. He became an enthusiastic advocate of relationship-based banking. Bethesda, Md.

Community 70

Community Washington Community Bank Maryland 70

Independent Banker

JUNE 30, 2022

The latter part of this equation, inclusion, refers to the goal of every single employee feeling able to bring their whole self to work—to feel valued and accepted just as they are. So, how can community banks build truly inclusive cultures, where everyone feels like they belong? Misti Stanton, Mercantile Bank.

Community Bank 91

Community Bank Community Leadership Millennials 91

Independent Banker

FEBRUARY 3, 2016

Any employee within the bank can speak intelligently about the customer’s accounts, assist them with questions, refer them to the appropriate party or present them with a personalized offer—all in real-time through the channel of their choice. Further, an innovative, integrated CRM vastly improves the overall customer experience.

Leadership 70

Leadership Customer Experience Management Data 70