Celent Banking

SEPTEMBER 30, 2015

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

Fintech Labs Insights

JANUARY 18, 2023

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Small Businesses (SMB) in November 2022 Top 15 U.S.

Las Vegas 12

Las Vegas San Diego Nashville Charlotte 12

Fintech Labs Insights

DECEMBER 28, 2015

Online identify verification. Diversified financial technology provider. HQ: Charlotte, North Carolina. Latest round: $16 million Series B. Total raised: $22.3 HQ: Chicago, Illinois. Source: Crunchbase. Latest round: $15 million. Total raised: $23.3 HQ: London, England, United Kingdom. Latest round: $11.2 FinTech Group.

Company 12

Company Fintech North Carolina California 12

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. From crawling financial documents to simplifying how users manage their money, chatbots are creating more efficient financial technology on both the back- and front-end. Retail & e-commerce: Convenient shopping & scheduling.

Industry 78

Industry Examples Tools Retail 78

William Mills

SEPTEMBER 7, 2016

InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Back in 2013 this was their company stats: HQ Location: Charlotte, NC. Partner with Geezeo.

Mobile 40

Mobile Cards Fraud Data 40