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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.

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The 34 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Small Businesses (SMB) in November 2022 Top 15 U.S.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

Also a pretty good customer experience. InSpirAve is transparent pay-for-performance model where we create incremental revenue for retail and financial institutions. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS. Customers include banks, PSP’s and others.

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