PYMNTS
AUGUST 23, 2019
Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.
PYMNTS
JULY 24, 2019
The experience economy is likely to expand as consumers place an increasing amount of importance — and spend more of their money — on experiences over typical retail goods. And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
FEBRUARY 18, 2021
That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. Then we present an outside industry (automotive, retail, etc.) First, we tee up the challenge and opportunity.
PYMNTS
MARCH 10, 2020
Consumers love the delayed payment options and so do retailers, but the BNPL players themselves are loving their business model, too. The IOU apps are reporting that average order value is typically higher, and checkout conversions surge 30 percent for retailers using BNPL. It’s a bona fide phenomenon. Bigger Orders, More Conversions.
PYMNTS
JANUARY 9, 2020
Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. To do so, according to Parsons, businesses must embrace what she terms “an ecosystem of partners.”
Celent Banking
MARCH 16, 2015
This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. Home Depot was an interesting case study. The retailer combines the in-store and app experience to enhance the customer buying process. As expected, it was a great way to read the temperature of the banking industry.
PYMNTS
SEPTEMBER 20, 2019
Such authentication checks must be quick as customers, especially millennials and members of Gen Z, have come to expect seamless transactions and fast delivery. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.
Expert insights. Personalized for you.
165 
Let's personalize your content