Insights on Business

AUGUST 15, 2017

Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia.

Leadership 79

Leadership Case Study Innovation Online 79

PYMNTS

APRIL 27, 2016

While advancements to digital commerce and authentication technology have revolutionized a number of industries, one where their influence is perhaps most visible in the travel sector. Along with giving consumers the ability to purchase tickets online, the train service also made the shift to accepting digital tickets.

Training 100

Training Fraud Security Tools 100

FICO

JUNE 5, 2019

“We have improved our marketing efficiency, response rate and customer satisfaction, by upgrading our marketing campaigns to more personalized ones, using FICO’s world-class decisioning technology,” said Jingiao Yu, director of technology, Credit Card Center at China Minsheng Bank.

Management 40

Management Cards Case Study Marketing 40

FICO

OCTOBER 23, 2019

This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey. If they don’t, they won’t.”. by Nikhil Behl.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey. If they don’t, they won’t.”. by Nikhil Behl.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

FICO

OCTOBER 23, 2019

This highlights an opportunity that exists for credit unions and smaller lenders in the market to use technology to level the playing field. Similarly, Greenberg shared a case study involving a major European bank and management consultants McKinsey. If they don’t, they won’t.”. by Nikhil Behl.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40

CB Insights

APRIL 3, 2018

Below, we analyze how AI, machine learning, and computer vision-based technologies — including robots used for heavy lifting, navigation, and assembly tasks — are impacting all parts of the retail chain, from the manufacturing of goods all the way to their distribution. Consumer channels: online vs in-store. Table of contents.

Retail 78

Retail Online Branding Strategy 78

FICO

NOVEMBER 15, 2022

By 2024, 435 million Europeans are predicted to be using online and mobile banking – up from 398 million today. Case Study – How Loblaw Adopted FICO Analytics to Deliver Customer Loyalty at Scale. See why great digital experience doesn’t always mean great customer experience —and how to excel at both.

Analytics 52

Analytics Fraud Case Study National 52

Fintech Labs Insights

MAY 14, 2017

Here’s our interview with Michael Williams, eSignLive’s Evangelism & Developer Community Manager: Where did you start your career and how did you gain the experience needed to run the tech side of your company? From a technologist’s perspective, what’s unique and game-changing about your technology?

Community 15

Community Management Analytics Case Study 15