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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

As such, services integrated into mobile phones, tablets, computers, Internet of Things (IoT)-connected devices and more may mean a more convenient service for end-users, but as Cohen noted, this monumentally increases the “attack surface” upon which cyberattackers can infiltrate and compromise. Greater Security Without Compromising UX.

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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

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Finding Front- And Back-Office Flexibility In SMB Banking

PYMNTS

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

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Can Smartphones Solve ATM Skimming

Banking 2020

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses. But that is just one issue with QR codes.

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Big Tech’s Big Shadow Over FIs

PYMNTS

Narayan said it helps to start by picking the right jumping-off point — card relationships. Perfecting The Card Relationship. Debit and credit cards are critical, Narayan said, because they are today’s key tools of the digital commerce ecosystem. The depth of these experiences available in card management is so robust.”.

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Unlocking Brazil's Open Banking Potential

PYMNTS

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. He pointed to one Zoop client, Brazilian food delivery startup iFood , which recently used Zoop technology to introduce its own debit card product for restaurants on its marketplace. "No

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