Remove Cards Remove Presentation Remove User Experience Remove UX
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In Retail, Are Rewards Their Own Reward?

PYMNTS

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137
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Surprises from the Consumer Financial Decision Making Conference (Behavioral Economics)

Celent Banking

I’ve put together some of the most interesting, surprising, or relevant tidbits that I heard over two and half days of presentation. I’m not attempting to replicate the precision of the presenters or discussants, nor am I going to cite them in accepted academic fashion. Anchoring on credit card disclosures is very powerful.

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Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels

Fintech Labs Insights

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. Product Launch: 2014. Metrics: $8.3M

UX 12
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Can Smartphones Solve ATM Skimming

Banking 2020

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. But the question remains: can smartphones solve the growing problem of skimming or do they have their own particular vulnerabilities that might present a new avenue for hackers? Perhaps the biggest problem is perception.

ATM 40
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WTF USA EMV CVM POS PIN SNAFU

Tomorrow's Transactions

From The EMV chip credit card transition in the US has been a disaster — Quartz. The typical US consumer approaches a POS with some trepidation, I imagine, since it is completely opaque as to the experience that awaits them. Tap, swipe, dip, PIN or sign, hand over the card or keep it… every transaction is an adventure.

Cards 30
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Big Tech’s Big Shadow Over FIs

PYMNTS

But what we see in our data over and over is that it is the experience of when, where and how it is [that] products are presented to the consumer that they actually become a lot more successful. The experience of the products in the right way is what is really crucial to the consumer.”. Perfecting The Card Relationship.

UX 165
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Building Foundations For IoT Castles In The Cloud

PYMNTS

That will be built on a hybrid foundation, he said, starting with the traditional infrastructure that’s already in place today — i.e., the credit card transaction rails that are scalable, global and compliant. At present, Moore said he has five eWallets and seven cryptocurrency wallets. Fraud, he said, will always be a concern.

UX 111