Remove Cards Remove Fraud Remove Retail Remove UX
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FIs Most Underutilized Asset: Their Apps

PYMNTS

This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent, 25.5 percent and 28.9

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FIs: Build For A Digital Future Or Lose Customers

PYMNTS

Vaduvur Bharghavan , president and CEO of card services platform OnDot , recently talked with Karen Webster about what financial services will look like in the post-pandemic world — and why things will be very different than what came before. That messaging also includes a pitch for apps as a way to better manage a card.”.

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Mobile Payments: What’s In It For Me?

PYMNTS

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. “You want to get into as many use cases as possible,” said Greg Weed, director of card performance research at Phoenix Marketing International.

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EMV’s 12 Elephant Fail and the Case for Contactless

Javelin Strategy & Research

It’s been a long anticipated issue with EMV – the time it takes to “dip” a card compared to the much accustomed “swipe”. It’s not so much the time it takes, it’s more that it’s dead time – you have nothing to do but stare at a POS display waiting for the acknowledgement that you’re able to take the card out again. Insert card – check.

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WTF USA EMV CVM POS PIN SNAFU

Tomorrow's Transactions

From The EMV chip credit card transition in the US has been a disaster — Quartz. Merchants wanted PIN because the fraud rate on PIN is two orders of magnitude less than with signature. Tap, swipe, dip, PIN or sign, hand over the card or keep it… every transaction is an adventure. As far as I know, neither of these is true.

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Surprises from the Consumer Financial Decision Making Conference (Behavioral Economics)

Celent Banking

Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would.

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The 2022 GonzoBanker Awards

Gonzobanker

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy.

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