Perficient

NOVEMBER 19, 2020

When customers can apply for the Apple Card, for example , and receive approval and begin using it in minutes, patience with financial institutions that take longer will wear thin. How clear is the guidance we provide prospective customers? Have we optimized our know your customer (KYC) procedures for digital account opening?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. A large number of banks and online sites still rely on knowledge-based authentication. We also keep a close eye on emerging cyber threats and data breaches. Guess what?

Innovation 140

Innovation Knowledge Base Online Mobile 140

NCR

DECEMBER 20, 2017

User authentication has been a chief security concern for financial institutions (FIs) for many years, and is arguably more pressing today than it has ever been before. It should be remembered that, like any new security technology, biometrics could raise its own unique questions and concerns.

Security 77

Security Knowledge Base blockchain Analysis 77

FICO

JULY 15, 2020

Customer centricity refers to the reengineering of people, processes, and technology, encircling the customer at the center. This degree of hyper-detailed customer insight creates the perfect conditions for a life-long, mutually beneficial, win-win lifecycle. No need to tell them it came from knowledge base full of algorithms.

How To 52

How To Study Analytics Knowledge Base 52

William Mills

MAY 11, 2016

To get the customer, they offer a rewards program which is 1% rewards. Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. It’s all done through the smartphone, with bank-level security. JC Ramey (VP, Bus.

Video 40

Video Mobile social media Analytics 40

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. The technology is a bot that helps with dispute acknowledgment, case opening, resolution, and closure by invoking policies, procedures, history, and knowledge bases.

Examples 195

Examples Fraud Resources Risk Management 195

Fintech Labs Insights

DECEMBER 5, 2016

. “Last year, a Javelin report said that there was $9 billion lost due to card fraud. So do we have a security problem or a convenience problem?” ” “As a security professional I’ve always been told you can be secure or you can be convenient but you can’t be both,” White said.

Security 12

Security Mobile Technology Virginia 12