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New Digital Experiences Keep Credit Unions Relevant – And Then Some

PYMNTS

PYMNTS’ December Credit Union Tracker® , done in collaboration with PSCU , looks back at a year of breakthroughs in the CU space, noting that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early (..)

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OnDeck wants to become ‘mom and pop’ bank of the future

Bank Innovation

The company, which has been outspoken about its pursuit of a bank charter, is trying to move beyond loans and become a digital bank for small businesses. Small business lender OnDeck is making a pitch to Main Street.

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How Challenger Banks Are Giving Legacy Players Key Opportunities

PYMNTS

Challenger banks are beginning to offer more robust suites of services beyond the mobile apps and prepaid cards with which they started. Such institutions are working to raise the necessary capital to expand their products and customer bases as they enter new markets. Legacy Banks and the Innovation Game.

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Facing pressure, HSBC rethinks US strategy

Bank Innovation

HSBC, a global bank with $2.7 billion in costs and reallocates capital away from underperforming units. The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 […]. trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5

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Seeking Banking Balance Between Physical And Digital

PYMNTS

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

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How Scotiabank Manages Fraud Protection For A Data-Driven Future

PYMNTS

Scotiabank’s Three-Pronged Innovation Strategy. It is really for any new innovations and trends out there, which would include fraud and cyber.”. The increasing sophistication of fraud attacks has led Scotiabank to reassess how it employs AI, ML and automation.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

DeRosa also took note of a major impact shaping the user experience, a seemingly never-ending pool of capital — as much as $112 billion was invested last year by private equity and VC firms in FinTechs and challenger banks — where ostensibly anyone with a new idea is getting funded. and beyond. The Courage Factor.