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Personalized Marketing: What Banking Customers Really Want

Perficient

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294
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Essential Marketing Strategies for Fintech-Bank Partnerships

The Financial Brand

Partnerships are becoming a core competency for banks and credit unions. The post Essential Marketing Strategies for Fintech-Bank Partnerships appeared first on The Financial Brand. Five steps will help ensure a successful collaboration.

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A new digital bank needs a new customer service experience

Insights on Business

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. The big questions is what’s next?

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Why Do Consumers Love Fintechs?

The Financial Brand

Consumers want financial institutions to help them reduce financial stress using digital tools that are intuitive and easy to use. The post Why Do Consumers Love Fintechs? appeared first on The Financial Brand.

Fintech 42
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The Future of Loyalty in Banking is at Risk

The Financial Brand

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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FinovateFall 2018 Live Blog – Day 2

William Mills

Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung. Demoing mobile banking app which has smart capability. Cashoff integrated with global brands. This banking app provides functions that include cashback and tailored smart advice.

Mobile 78
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94% of Banking Firms Can’t Deliver on ‘Personalization Promise’

The Financial Brand

Difficulty in providing a personalized banking experience by traditional banks and credit unions opens the door for fintech and big tech providers. The post 94% of Banking Firms Can’t Deliver on ‘Personalization Promise’ appeared first on The Financial Brand.