Branding Conference Customer Experience social media 
PYMNTS
OCTOBER 16, 2018
Seven in ten – 70 percent – of McDonald’s locations in Texas, Florida and Maryland have self-service kiosks available for customer use. With the addition of kiosks, McDonald’s is focusing on customer experience and choice. It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post.
William Mills
DECEMBER 12, 2017
Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.
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William Mills
APRIL 26, 2017
William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has personally advised more than 300 chief executives on marketing strategy, business development, mergers and acquisitions, company branding and public relations. William Mills Agency will be live blogging at FinovateSpring 2017.
PYMNTS
OCTOBER 9, 2019
is putting more of its hopes into digital and mobile channels — and online culture — to expand revenue and its brand profile, and make up for declining wholesale sales. The success of that ongoing effort could provide lessons or warning for other venerable clothing brands as consumers of all types increasing use the web to buy apparel.
Insights on Business
FEBRUARY 6, 2019
Attend session 1702, “Digital Humans—Bringing Human Touch to Digital Customer Interactions ” to hear speakers from UBS and UBank share what they’ve learned from deploying FaceMe Intelligent Digital Human Platform. These are exclusive pre-conference sessions that take place on Tuesday, February 12, 2019. Smart starts here.
FICO
MAY 15, 2023
“With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As
PYMNTS
JULY 19, 2019
Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator . The Amazon Brand Accelerator Program is invite-only; for this first run, Amazon is looking to bring on about 10 brands in 2019, targeting soon-to-launch and already launched brands – preferably, those with sustainability or a mission-for-good bent.
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