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Brace Yourself for an Angry Online Mob When Closing Branches

The Financial Brand

When banks and credit unions close branches, consumers will vent their wrath online. The post Brace Yourself for an Angry Online Mob When Closing Branches appeared first on The Financial Brand. Be prepared for a big backlash, or risk losing business.

Online 31
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Can Nudge from Congress Propel Online Account Opening?

American Banker

But banks are ramping up their efforts to make it happen, and some in Congress are trying to help by eliminating restrictions on digitally capturing and storing information from customers' ID cards. Legal and technical hurdles stand in the way of remote account opening becoming commonplace.

Online 28
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Fast-Decision Online Lending Spooks BB&T

American Banker

The regional bank has extensively studied the viability of such platforms, but has been unable to develop a plan to fits its risk appetite.

Lending 28
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Research Predicts All U.S. Bank Branches Could Be Shuttered by 2034

The Financial Brand

Consumer data supports the trend, but also highlights online bank weak spots. Bank Branches Could Be Shuttered by 2034 appeared first on The Financial Brand. The forecast is based on state-by-state trends since 2012. The post Research Predicts All U.S.

Trends 43
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Banking Customers Prefer Digital Capabilities Over Branch Proximity

The Financial Brand

A strong digital banking offering is more important than a close branch for most consumers, resulting in a redefinition of 'convenience'.

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Banking Self-Assessment: Our Digital Sales Efforts Still Aren’t Working

The Financial Brand

Four steps could help make online and mobile sales easier for consumers and businesses and not dependent on branches. The post Banking Self-Assessment: Our Digital Sales Efforts Still Aren’t Working appeared first on The Financial Brand.

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New Study Shatters Myth That Digital Channels Are Killing Branches

The Financial Brand

Findings from new research disprove the theory that people would prefer to do all their banking digitally, if only the experience in online and mobile channels was better. The post New Study Shatters Myth That Digital Channels Are Killing Branches appeared first on The Financial Brand.

Study 31