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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. The overall result?

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

FedEx has officially announced the launch of FedEx Fulfillment , its new merchant-centric eCommerce platform designed to allow its partners to to fulfill orders and track inventory across multiple channels, as well as manage inventory for their stores. Boxes will be branded to the retailer, not FedEx). It is hard to say.

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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To Branch or Not To Branch: Here Is The Answer

Jeff For Banks

If you are a shorter term strategist, and you want to grow, then branching remains on the table because it remains high in importance when customers are asked why they bank where they do. Even if they do not frequent their local branch, they tend to bank where a branch is nearby. But what kind of branch?

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Why diversity abounds in new branch designs

Celent Banking

Retailers of all shapes and sizes are wrestling with how to deliver a compelling and differentiated omnichannel experience, what that means in their stores and how to manage a rapidly changing cost-to-serve. They’re not alone. The rapid pace of change increases both the uncertainty and sense of urgency.

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A New Human Connection

Independent Banker

Video ATMs also can enhance security, Seibert says, because they “are even safer than staff behind bulletproof glass, as the only staff with access to cash is the manager or assistant manager and that can be controlled with a time lock.”. an in-store branch design firm in Cornelia, Ga.

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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

She pointed to some lack of banking industry passion in the form of an expressionless Citi manager on window display in Manhattan … proud plaques on the wall and looking down at computer. This person needs rescued and whoever designed that expensive use of space?” Or, maybe it was the lack of some pretty big brands normally seen there.