Clienteling Gives Retailers COVID-19 Interaction Options
PYMNTS
APRIL 9, 2020
According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. That level of dialogue and conversation that was happening in the real world is now moving to online till we open [stores] back up.”. It also has a new video-call feature that gives shoppers images of products in real time.
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