Blog Customer Experience Financial Technology Operations 
Perficient
DECEMBER 22, 2023
This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. A pivotal aspect of this conversation revolves around the regulatory perspective toward AI.
William Mills
MAY 11, 2016
William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Customize video, like you would a direct mail piece. And Beyond the Arc and the William Mills Agency will be blogging it all live.
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William Mills
MAY 11, 2016
William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Diana Chin (HR & Operations). Customize video, like you would a direct mail piece. Silver 6 operates as Software as a Service (SaaS), so that means no IT and no infrastructure required. ^SR. Virtual reality? This is great.
William Mills
SEPTEMBER 9, 2016
William Mills Agency will be live blogging at Finovate Fall 2016. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Purple = Customer Experience.
Insights on Business
OCTOBER 16, 2018
The IBM team will present on a variety of topics ranging from AI to the future of payments to the current trends in financial services. These small group sessions allow for quality time with some of our best experts in financial services. Creating compelling AI omni-channel customer experiences. 10:45-11:30 AM.
Insights on Business
FEBRUARY 19, 2016
These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. I am interested in hearing your thoughts and your organizations experience on this topic.
William Mills
FEBRUARY 9, 2017
Innovation in all things having to do with money is helping to improve both front and back office operations; remodeling the customer experience (CX); and generally making things faster (such as payments). Bankers as Buyers explores what is possible and what is practical when it comes to fintech.
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