William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Race Data – @RaceDataSystems – [link]. Jeff Deppen (CIO, Orrstown Bank).

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Announcement for Finovate – a new API – all current functionality is available for a white-label UI for Banks. Data can be used to advise clients on where their money is going and provide suggestions on saving money. With GoodData can productize the data and more.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. An App Store for FinTech applications. Came from investment banking background. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. Larger banks want an API and dig-down.

social media 40

social media ATM Mobile Customer Experience 40

Social Assurance

NOVEMBER 19, 2021

Marketing strategies must evolve in order to stay relevant to the modern customer. Digital marketing (50%), data and analytics (42%), and implementing tools and technology (40%) were all significant responses, which aligns with where we are seeing both budget and resource investments being made in banks and credit unions.

Marketing 29

Marketing Branding Marketing Strategies Strategy 29

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high.

Customer Experience 72

Customer Experience Retail San Diego Study 72

William Mills

MAY 9, 2018

There are a number of great events in FinTech but this one I do my best to attend each year. And finally, do I have enough in my bank account to still have fun? Product distribution strategy: Direct to Consumer (B2C), through financial institutions. This is either my 21st or 22nd Finovate; I’m not sure.

Security 40

Security Samsung Strategy San Jose 40

FICO

MARCH 15, 2023

The bank-customer relationship is on very different footing than it was several years ago, and it requires a new way of thinking from financial institutions. Our conversations have revealed five key trends that are profoundly redefining the banking customer experience and the way we interact with each other.

Trends 52

Trends Analytics Strategy Customer Experience 52

Fintech Labs Insights

AUGUST 1, 2016

Avoka’s customer acquisition platform integrates multiple fintech services to help banks, wealth managers and insurers use mobile and digital channels to onboard customers. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.

How To 12

How To Analytics Millennials Data 12