The Financial Brand

FEBRUARY 11, 2024

This article GenAI: Banking’s Best Offense in Challenging Times appeared first on The Financial Brand. IBM research explores the immense yet balanced potential of generative AI across innovating customer value, optimizing operations, and managing risks.

Branding 23

Branding Innovation Operations Management 23

Accenture

APRIL 6, 2021

This is the first in a series of in-depth thought leadership pieces on Open Banking in the Middle East. This one explains Open Banking and outlines key considerations for the Open Banking journey. Subsequent pieces will focus on the business case for banks in the region and lay out the actions they need to take….

Leadership 285

Leadership Regional Customer Experience Banking Trends 285

NCR

JANUARY 16, 2017

In the UK alone, for example, there were 29 new banking licence applications in progress in 2015, and the likes of Apple Pay and Google Wallet are making great progress in developing innovative new services to entice customers with the promise of better value and convenience. More simplified operations.

Trends 40

Trends Retail Customer Experience Resources 40

NCR

JUNE 12, 2017

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

Operations 82

Operations ATM Customer Experience Examples 82

CB Insights

AUGUST 23, 2018

Chase prioritizes hiring technical talent to lead innovation. JPM’s evolving suite of digital banking apps. Physical branch banking. Chase prioritizes hiring technical talent to lead innovation. One big driver behind JPM’s growth in digital customers is its consistent focus on technical hiring.

Cards 76

Cards Mobile Strategy Branding 76

South State Correspondent

MAY 13, 2024

Banks with open banking ambitions should adopt this language standard to increase interoperability, efficiency, security, and customer experience. If banks make it harder for criminals to make money, they will move on to other areas. Instant Payments at Nacha Thsi Nacha conference was all about instant payments.

Conference 195

Conference Payments Fraud Data 195

FICO

JANUARY 27, 2022

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. This involves operationalizing AI and predictive analytics to break down silos and become central to client operations. Building a successful ecosystem is no mean feat. Retail Credit Analytics.

Analytics 52

Analytics US Trends Data 52