article thumbnail

New Trends Redefining the Role of Community Banks

Independent Banker

The banking industry remains in flux. 2021 introduced new challenges for traditional banks, from the added competition of digital-only entrants to shifting consumer banking behaviors and lingering fallout from the ongoing COVID-19 pandemic. Community FIs are critical to maintaining competition and equity in the U.S.

article thumbnail

Credit Unions Unite Behind Digital Banking

PYMNTS

These and other 19 th -century proto-cooperatives were the forerunners of today’s credit union (CU) community. Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. The Rochdale Society of Equitable Pioneers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Square, PayPal Pose Grave Threat to Community Financial Institutions

The Financial Brand

Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology. The post Square, PayPal Pose Grave Threat to Community Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

Community Bank Builds Future on ‘Banking as a Service’ & Google Plex

The Financial Brand

21 deals with neobanks and fintechs like Aspiration, Ellevest and Greenwood sent a community bank down an unexpected (and profitable) path. The post Community Bank Builds Future on ‘Banking as a Service’ & Google Plex appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

PYMNTS Daily Data Dive: The Underbanked Still A Problem In The US

PYMNTS

Digital banking trends and advancing technology can imply that the unbanked or the underbanked are a diminishing group in U.S. Blankenship thinks that a lack of access to banks and high fees will increase the number of underbanked who are turning to payday lenders instead.

Cleveland 100
article thumbnail

The ‘Primary Financial Institution’ Concept Is Dead… Now What?

The Financial Brand

The highly digital yet personal strategy of one community institution points a way forward. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Fragmented relationships are the new reality. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What?

article thumbnail

Financial Institutions that Botch Complaint Handling Kill CX

The Financial Brand

Consumers' shift to digital banking channels is driving expectations for faster complaint handling. The post Financial Institutions that Botch Complaint Handling Kill CX appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Regulators expect quicker resolution.