The Financial Brand

OCTOBER 13, 2021

Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology. The post Square, PayPal Pose Grave Threat to Community Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JUNE 24, 2021

21 deals with neobanks and fintechs like Aspiration, Ellevest and Greenwood sent a community bank down an unexpected (and profitable) path. The post Community Bank Builds Future on ‘Banking as a Service’ & Google Plex appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

SEPTEMBER 14, 2021

The highly digital yet personal strategy of one community institution points a way forward. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Fragmented relationships are the new reality. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What?

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The Financial Brand

JULY 25, 2021

Consumers' shift to digital banking channels is driving expectations for faster complaint handling. The post Financial Institutions that Botch Complaint Handling Kill CX appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Regulators expect quicker resolution.

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Banking Trends Analysis Trends Digital Banking 43

The Financial Brand

NOVEMBER 30, 2021

As part of a sweeping tech upgrade, a community bank brings retailing savvy to retail banking. The post Traditional Bank Borrows from Amazon to Build an App to Rival Neobanks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Community Bank Banking Trends Analysis Community 31

The Financial Brand

OCTOBER 21, 2021

The post 4 Real-World Lessons from Banks Wrestling with Digital Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Creating a seamless experience while keeping everything running may feel impossible for many institutions. Here's help in pulling it off.

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