The Financial Brand

FEBRUARY 4, 2024

This article Retail Banking Customers Seek Better Rates and Experiences As Satisfaction Plateaus appeared first on The Financial Brand. As economic uncertainty causes customers to reevaluate relationships, experience excellence becomes the battleground that will determine bank loyalty in the future.

Retail 37

Retail Branding Customer Experience Banking Trends 37

The Financial Brand

JANUARY 20, 2022

Not all trends will have equal impact. The post 9 Misunderstood Fintech Trends Impacting Retail Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Others, like embedded finance and DeFi are emerging.

Trends 43

Trends Retail Fintech Banking Trends 43

The Financial Brand

NOVEMBER 21, 2021

The six trends will provide competitive advantages, including increased efficiency, improved experiences and future-proofed business models. The post Six Retail Banking Technology Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Trends 43

Trends Technology Retail Banking Trends 43

The Financial Brand

MAY 28, 2019

Closer looks at deposit, loan and branching patterns reveal strategic consumer banking considerations banks and credit unions should weigh. The post Three Major Retail Banking Trends Financial Marketers Must Watch appeared first on The Financial Brand.

Banking Trends 26

Banking Trends Trends Retail Marketing 26

The Financial Brand

JULY 13, 2021

Balancing physical facilities and digital engagement, the top retailers can show banking ways to improve mobile experiences. The post Digital Channel Experience Lessons From Big Box Retailers appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

AUGUST 11, 2021

The post Don’t Surrender Retail Banking to Fintechs and Megabanks appeared first on The Financial Brand - Banking Trends, Analysis & Insights. If your financial institution isn't using consumer deposits to grow profitable relationships, you're overlooking a huge opportunity.

Retail 43

Retail Fintech Banking Trends Analysis 43

The Financial Brand

OCTOBER 31, 2021

A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers. The post Banking + Investing on One Slick Mobile App: Retail Banking’s Future? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 42

Retail Mobile Banking Trends Analysis 42

The Financial Brand

NOVEMBER 22, 2022

This article Top Retail Banking Innovation Trends for 2023 appeared first on The Financial Brand. Banks are better positioned to generate positive results from innovation initiatives. This article Top Retail Banking Innovation Trends for 2023 appeared first on The Financial Brand.

Trends 42

Trends Innovation Retail Branding 42

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

AUGUST 6, 2023

This article Retail Banking Priorities Have Shifted in 2023 appeared first on The Financial Brand. One key to success in digital banking transformation is flexibility. This article Retail Banking Priorities Have Shifted in 2023 appeared first on The Financial Brand. And which are losing steam?

Retail 28

Retail Branding Digital Banking Customer Experience 28

The Financial Brand

FEBRUARY 17, 2020

Banking trends and priorities for 2020 from financial services and business leaders, as well as financial institutions from around the world. The post 2020 Retail Banking Priorities Don’t Reflect Urgency For Change appeared first on The Financial Brand.

Retail 42

Retail Banking Trends Trends Branding 42

The Financial Brand

JANUARY 20, 2022

The post H&R Block’s Retail Bank App Has a Slight Edge: 21 Million Tax Customers appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Tax firm targets its millions of tax clients for a year-round financial relationship intended to improve financial health.

Taxes 33

Taxes Retail Banking Trends Analysis 33

The Financial Brand

SEPTEMBER 6, 2021

What prime opportunities would develop if the mega-online-retailer plops its own department stores on the edge of your market? The post What Will Happen in Banking if Amazon Rolls Out Retail Branches? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 29

Retail Banking Trends Analysis Trends 29

The Financial Brand

FEBRUARY 5, 2023

This article Shakeup in Retail Banking Strategy Spurs Product and Branch Innovation appeared first on The Financial Brand. Amazon Prime-like product design, custom pricing based on the overall relationship and fresh emphasis on consultative branches are banking's future.

Strategy 32

Strategy Innovation Retail Branding 32

The Financial Brand

MAY 4, 2021

A redefining year for the industry accelerated digital banking trends but left many strategic question marks for retail banking leaders. The post How Covid-19 Continues to Reshape Consumer Banking Behaviors appeared first on The Financial Brand.

Banking Trends 43

Banking Trends Digital Banking Trends Branding 43

The Financial Brand

JUNE 29, 2021

Anticipation about the mega-retailer's banking ambitions stokes fears, but the evolving role of hybrid fintech/neobank Green Dot is key. The post Walmart & Green Dot Turning Pre-Paid Cards into Checking Accounts appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Cards 42

Cards Banking Trends Analysis Trends 42

The Financial Brand

DECEMBER 1, 2021

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Strategy 35

Strategy Banking Trends Analysis Google 35

The Financial Brand

FEBRUARY 17, 2020

Banking trends and priorities for 2020 from financial services and business leaders, as well as financial institutions from around the world. The post 2020 Retail Banking Priorities Don’t Reflect Urgency For Change appeared first on The Financial Brand.

Retail 17

Retail Banking Trends Trends Branding 17

The Financial Brand

OCTOBER 24, 2021

Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence. The post How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 33

Mobile Banking Trends Analysis Trends 33

The Financial Brand

NOVEMBER 30, 2021

As part of a sweeping tech upgrade, a community bank brings retailing savvy to retail banking. The post Traditional Bank Borrows from Amazon to Build an App to Rival Neobanks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Community Bank 29

Community Bank Banking Trends Analysis Community 29

The Financial Brand

JULY 5, 2021

Online platform brings upscale retail investment funding to smaller markets, providing housing and related construction credit opportunities. The post Consumers Funding Construction Loans in Innovative Fintech Model appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Innovation 34

Innovation Fintech Banking Trends Analysis 34

The Financial Brand

JANUARY 19, 2022

Retail bankers may assume they have Gen Z down pat. The post Gen Z’s Top Priorities When Selecting a Financial Service Provider appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But traditional institutions and fintechs must earn the trust of these young consumers.

Banking Trends 31

Banking Trends Analysis Trends Branding 31

The Financial Brand

MARCH 4, 2020

Bankers, consultants and researchers identify the most significant retail banking trends in technology, talent, purpose and collaboration. The post What’s Changing and What Isn’t in Banking’s Next Decade appeared first on The Financial Brand.

Banking Trends 41

Banking Trends Trends Branding Retail 41

South State Correspondent

AUGUST 8, 2022

Come the start of 4Q, banks will be in a growing battle to retain their larger corporate deposits. For retail accounts, for the first time since the pre-pandemic era, spending growth has outstripped income growth. This will decrease savings levels and, in turn, retail deposit balances. Look for this trend to increase.

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Trends Community Bank Community Retail 195

The Financial Brand

JUNE 2, 2021

retail market and hands off 80 branches and 800,000 customers. Mass Market and Citizens Reaps the Reward appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Citizens Financial wins big as the overseas giant concedes the U.S. The post HSBC Retreats from the U.S.

Marketing 30

Marketing Banking Trends Analysis Trends 30

The Financial Brand

OCTOBER 3, 2021

No retail banking player can ignore BNPL. The post The Dark Side of Buy Now, Pay Later: Risks Facing the Banking Industry appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But five realities – impacting both consumers and institutions – could determine your involvement.

Industry 29

Industry Banking Trends Analysis Trends 29

The Financial Brand

SEPTEMBER 7, 2023

This article Why More Banks and Credit Unions Are Using Environmental Graphics in Branches appeared first on The Financial Brand. Environmental graphic design is a retail trend that’s made its way into the banking industry. Check out this gallery of examples from bank and credit union branches.

Trends 36

Trends Branding Examples Retail 36

NCR

JANUARY 16, 2017

Today’s retail banking market is undergoing a hugely exciting – if challenging – transformation. All of this means that firms in the retail banking sector will have to radically rethink their business model in order to meet these demands and provide the level of service their customers expect.

Trends 40

Trends Retail Customer Experience Resources 40

The Financial Brand

MARCH 18, 2024

This article Intelligent Banks Do More with Less appeared first on The Financial Brand. As they face growing headwinds in 2024, banks and credit unions must double down on optimization and efficiency. This article Intelligent Banks Do More with Less appeared first on The Financial Brand.

Branding 34

Branding Banking Trends Report Trends 34

MyBankTracker

JANUARY 19, 2021

We’ve kept a close eye on how banks and other financial institutions have changed their products and services in 2020. Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Expected Banking Trends for 2021.

Marketing 52

Marketing Banking Trends Trends Cards 52

The Financial Brand

AUGUST 8, 2021

The post Do Traditional Institutions Still Have a Chance to Win the Banking War? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Even without neobanks, it’s a tough fight out there as digitally-focused institutions duke it out with traditionals for market share.

Banking Trends 21

Banking Trends Analysis Trends Branding 21

NCR

APRIL 25, 2018

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. Of course, this may not always be down to the bank, but it illustrates how extra steps can easily get in the way of a smooth experience. How banks can streamline the experience.

Customer Experience 74

Customer Experience Course Trends Big Data 74

CB Insights

AUGUST 23, 2018

trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. Branded cards. Table of Contents.

Cards 76

Cards Mobile Strategy Branding 76

Fintech Labs Insights

FEBRUARY 3, 2017

Hot Take: “Whether it’s through IoT devices, fintech platforms, virtual assistants or chatbots, people will likely spend more time connecting to their money through such channels and less time directly interacting with their banks.” ” 11 Fintech Trends You Need to Follow – The Finanser. .”

Fintech 12

Fintech Bitcoin Trends Conference 12

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership. Analyzing product portfolio.

Operations 82

Operations ATM Customer Experience Examples 82