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Marqeta to focus on growing product suite in 2020

Bank Innovation

If 2019 was the year of the challenger bank, 2020 will be the year payments companies move closer to bank territory. Marqeta, the card issuing and processing startup supporting the capabilities of large companies like Kabbage and Square, sees 2020 as a big year for payments companies branching out into banking.

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Future of Customer Experience in Digital Banking

Banking 2020

This digital experience is vital, as it determines whether they should stay or move to different banks for better service. Across the globe, adoption of mobility is surpassing the Internet and all other channels in banking. So, the ‘customer relationship’ itself has undergone a massive disruption along with technology.

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Banks and Credit Unions View Fintech Partnerships a Key Growth Strategy for 2020

Gonzobanker

Fintechs can provide better design capabilities, improved customer experience, research states. Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors.

Strategy 109
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This Week’s Reads: Banking Myths, Snapchat, Mobile Payments

Banking 2020

Visionary FinTech Leaders Talk About The New Banking Customer Experience Model – Forbes. Top 5 Digital Banking Myths – The Financial Brand. In Liberia, Mobile Banking to Help Ebola-affected Women Traders – Huffington Post. ?Snapchat Snapchat introduces instant mobile payments – CBS News.

Mobile 54
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This Week’s Reads: Banking Myths, Snapchat, Mobile Payments

Banking 2020

Visionary FinTech Leaders Talk About The New Banking Customer Experience Model – Forbes. Top 5 Digital Banking Myths – The Financial Brand. In Liberia, Mobile Banking to Help Ebola-affected Women Traders – Huffington Post. ?Snapchat Snapchat introduces instant mobile payments – CBS News.

Mobile 40
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This Week’s Reads: Omnichannel, Branches and Bill Gates

Banking 2020

Articles via Mobile Payments Today, Banking Exchange, The Financial Brand, American Banker and Bank Innovation. Omnichannel banking: A consumer-first, not bank-first, experience: The days of bank branches being the only way consumers could access their financial information are long gone.

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Can Midsize Banks Keep Pace?

Banking 2020

Midsize banks continue to lag behind in customer awareness of website features such as person-to-person electronic payments, personal financial management tools, online chat capabilities, and mobile functionality like check deposits and P2P payments. Avoiding Problems.