Remove Banking 2020 Remove Community Remove Digital Banking Remove Mobile
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Community Service with the Personal Touch

Banking 2020

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. By contrast, the very idea of digital communication seems cold and distant and impersonal.

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This Week’s Reads: Digital Banking, Innovation and Payments

Banking 2020

Articles via The Financial Brand, Business Insider, Mobile Payments Today. Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella.

Insiders

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From Online to Mobile to Mobile-Only

Banking 2020

Just as the onset of online banking capabilities upended traditional industry practices, the slew of mobile banking apps now on the market, and the heavy adoption of those technologies by ‘millennials’ in particular, was bound to make even online banking look old-fashioned. Of course, it’s not exactly a revolution.yet.

Mobile 40
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The Mobile Money Revolution: Transforming Lives

Banking 2020

In the developing world, however, the power of mobile banking and payments to radically improve the lives of people in poverty is something that deserves attention. The Bill and Melinda Gates Foundation predicts mobile money will catalyst change across the poorest nations. Mobile transformation. Financial inclusion.

Mobile 40
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Bringing digital banking tools into the 21st Century

Banking 2020

Increasingly, customers do their banking either online or via mobile app, so it’s up to banks to provide users with a digital experience that meets their needs. How customers interact with their banks through an online component can often mean the difference between staying with a bank or taking their money elsewhere.

Tools 40
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How 1-star reviews can lead to 5-star service

American Banker

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

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Moven and Q2 partner to help small banks compete with challengers

American Banker

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.