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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

Greenwood operates completely online, but they partner with FDIC-insured banks and are part of a global ATM network that allows members to use more than 100,000 ATMs fee-free when they need to withdraw and deposit physical cash and checks.

Community 275
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Solving the insoluble – the water ATM

BankNXT

To conclude Chris Skinner's focus on innovation in Africa, he looks at the water ATM – another example of bright minds solving important problems with technology. Solving the insoluble – the water ATM on BankNXT.

ATM 40
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Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels

Fintech Labs Insights

Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. The post Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels appeared first on Finovate. ” Presenting Adam Dolby (VP, Bus. Founded: 2007.

UX 12
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Mobile banking adoption growth is slower than you think

Celent Banking

While the idea that mobile banking adoption would peak at around 50% doesn’t intuitively make sense for those in the industry, it’s obvious that many consumers are perfectly fine interacting with their bank solely through online banking, ATMs, or branches; they may never become mobile users.

Mobile 100
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Alerts: Discover Card Highlights Merchant Refunds

Fintech Labs Insights

I spent too much, my payment is late, I can’t remember where that last $40 from the ATM went, and so on. And there is a huge button at the bottom to check out the transaction online (not that you’d really need to). But after clicking through the email, the user experience (UX) gets a bit gummed up.

Cards 16
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WTF USA EMV CVM POS PIN SNAFU

Tomorrow's Transactions

Consumers wanted speed and, since they were given that by the no-signature online-authorised stripe transactions that they were familiar with, there was no traction for contactless (which delivers speed and convenience in an EMV environment and provides fertile ground for mobile payments). From The Great EMV Fake-Out: No Chip For You!

Cards 30
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What the Number26 PR fail teaches us about transparency and empathy

BankNXT

Jessica Ellerm uses the Number26 PR fail as an example of how starting from a place of transparency and empathy can reap dividends. What the Number26 PR fail teaches us about transparency and empathy on BankNXT.

US 40